Is BT Down? Check current status

Check if BT is down, official outages, user-reported issues, and outages map.

Current BT status

Users are reporting an outage with BT

Updated from BT official status page
Early reports suggest that BT is having issues...

Widespread BT email login issues

started about 3 hours ago

Users report inability to log in, access emails across devices and browsers; email server down, landing page links faulty.

BT not working for you?

BT service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

45 users reported issues in the last 30 minutes
Working Normally
Possible Incident
Confirmed Outage
BT Outage Map

View BT Reports Map

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BT recent outages and downtime history

IsDown has tracked 3 incidents since started monitoring BT status in May 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BT outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
05:08 PM CET
Not Confirmed by BT
Widespread BT email login issues
Users report inability to log in, access emails across devices and browsers; email server down, l...
Ongoing
Oct 20, 2025
12:59 PM CEST
Not Confirmed by BT
Possible Outage Indicated by User Reports
about 1 hour
Sep 03, 2025
12:34 PM CEST
Major
Investigating reports of delays on inbound email
about 6 hours
Jul 24, 2025
02:34 PM CEST
Not Confirmed by BT
BT landline outage affecting users
Users report inability to call from their BT landlines; error states 'number temporarily out of o...
about 1 hour
Jul 03, 2025
05:40 PM CEST
Major
Intermittent Performance Issues with USS Platform
about 1 hour
Jun 18, 2025
06:15 PM CEST
Major
Issue Sending Emails from SAT Portal
about 16 hours
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  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about BT status

See what users are saying about BT issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • bt app not working and not able to log into btmail..

  • Sue - can't access bt or emails.

  • Bev - BT.com fine, but clicking on email link it says ; Hmmm… can't reach this page Check if there is a typo in prod-btemailauth.bt.com. DNS_PROBE_FINISHED_NXDOMAIN.

  • paul - unable to logon to bt email always seem to be problems here.

  • I cannot log into my emails. The links to it login page are coming up as faulty , with page cannot be reached message..

  • not able to get email login page.

  • BT email not working. On entering the normal email login URL (https://email.bt.com/), I just get a message ... "page cannot be reached ... taking too long to respond". Basically I cannot access email!.

  • Pete - BT email web product will not load - "cannot be reached".

  • hazey - Cannot access BT email log in, is BT email down. Thank you.

  • SE - BT Login page not working for email, My BT etc No acknowledgement of service outages, no estimate of duration.

  • Julia - Is BT down again, cannot get on my email site with BT. Might have to change my email address as this keeps happening, fed up!.

  • Unable to access email from desk top.

  • John - Unable to access e mails from 5 pm this evening.

  • ANNETTA - JUST GONE DOWN COMPLETELY ABOUT 20 MINS AGO. CANT EVEN GET IN TO TRY TO LOG IN. TRIED MY MOBILE AND MY LAPTOP. NOTHING..

  • No access to BT ail on computer or mobile.

  • Jenifer - can't log into my bt email account.

  • Arfon - BT Email app will not open and neither will BT Email browser link.

  • cannot sign in or open bt account.

  • John - Bt site links aren’t working. Can’t log in to emails..

  • Lez - Not able to log on & connect to Bt Mail.

  • Email link on home page not working. Email unavailable.

  • Chris - Can't get past the login screen?.

  • BT Email will not open. Not available through any borwser.

  • Jim - unable to access emails on laptop and smart phone.

  • Trisha - Problems signing in to BT email. Keep having to verify my identity. When I do manage to log in I am unable to send or receive emails. This started this morning and I keep getting error messages stating BT are having problems with the service. Very frustrating!!.

  • no reliable access to my emails.

  • Steve - Unable to log in to BT mail.

  • Andrea - My ring doorbell camera is not working due to internet problem and my son can not use his online banking and has no connection to internet on his phone , he has a EE /BT contract phone ..

  • Can not get into the BT.com web site it is saying internal server error.

  • While trying to search bt.com, I keep getting an internal server error.

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Global telecommunications service providing API access and a dashboard for managing operations across Europe, North America, the United Kingdom, India, and the United Arab Emirates.

Monitoring BT since May 2025

Tracking 25 BT services and regions

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6 incidents in 2025

How to monitor the status of BT and all your dependencies?

IsDown is a status page aggregator that monitors if BT and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when BT, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors BT?

IsDown monitors BT health in almost real-time

Every few minutes we go to the status page of BT (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of BT's 25 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in BT, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BT and other services.

One status page to monitor all your external dependencies

What you get when monitoring BT with IsDown

Track BT incidents and downtimes by severity

IsDown checks BT official status page for major/minor outages or downtimes. A major outage is when BT experiences a critical issue that severely affects one or more services/regions. A minor incident is when BT experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a BT outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with BT

BT and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of BT outages and downtimes

IsDown collects all information from the outages published in BT status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the BT outages that impact your business

IsDown monitors BT and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor BT but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor BT and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor BT and all your external dependencies in real-time

Get notified imediatelly when there's an issue with BT or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BT and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with BT or other services

Send outage information from BT and other services to your tools

IsDown integrates with 20+ tools. Connect the status of BT and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from BT and other services to your tools

Share BT status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is BT down?'

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Share BT status in your status page

BT Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect BT outages, IsDown monitors BT's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official BT status page monitoring with real-time incident details.
Monitor 4,522+ services including BT in a single dashboard.
Instant BT outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of BT official status and user-reported issues.
Maintenance feed for BT
Granular alerts filtering by BT components and regions.
Start Monitoring BT with IsDown

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Frequently Asked Questions

Is BT down today?

BT isn't down. You can check BT status and incident details on the top of the page. IsDown continuously monitors BT official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current BT status?

BT is currently operational. You can check BT status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BT outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is BT down today or just slow?

Currently there's no report of BT being slow. Check on the top of the page if there are any reported problems by other users.

How are BT outages detected?

IsDown monitors the BT official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is BT having an outage right now?

BT last outage was on September 03, 2025 with the title "Investigating reports of delays on inbound email"

How to check if BT is down?

Why use IsDown to monitor BT instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BT and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring BT?

IsDown and DownDetector help users determine if BT is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BT's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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