Check if BT is down, recent outages, user-reported issues, and outages map.
BT is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including BT.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more BT status data.
IsDown has tracked 3 incidents since started monitoring BT status in May 2025. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 03, 2025
10:34 AM UTC
|
Major | Investigating reports of delays on inbound email | about 6 hours |
|
Jul 24, 2025
12:34 PM UTC
|
Never Acknowledged | BT landline outage affecting users | about 1 hour |
|
Jul 03, 2025
03:40 PM UTC
|
Major | Intermittent Performance Issues with USS Platform | about 1 hour |
|
Jun 18, 2025
04:15 PM UTC
|
Major | Issue Sending Emails from SAT Portal | about 16 hours |
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Stephen
The internet is not working, Hub showing pink, and main box optical and lan 2 keep going off
stephen
cant get emails on my phone
Sarah
Unable to log into emails on my computer?
Elizabeth
No dial tone and not receiving calls
Jenni
I can't get into my e-mail. On my mobile the system asked for credentials, but gives me a blank page. Even changing my password via MyBt hasn't made any difference. I am abroad and loathe to make a phone call (actually, I can't as I'm using a different sim on my phone!). A shambles as I need ...
Patricia
I was watching the funeral of Pope Francis a little while ago, and my TV stopped working. Soviet have now missed most of it
Ivan
Nothing working cant connect to anything useing my mobile data instead
Di
BT Broadband is down since the 26th July on Portland Road (BN3 5JA) of Brighton and Hove
Helen
BT email login page not loading
thomas
unable to make outgoing calls
Ron
For the second time this last two weeks I have been stopped from sending or receiving emails.
JUNE
CANNOT GET THROUGH TO BT ON PHONE
Michael
All services and internet gone
helen
01986 788 366 Land line keeps issuing the message to incoming calls "this number isnt recognised"
Christie
Cannot call out on landline or mobile to most numbers- just clicks off. BT web page is down - but some mobiles I can call ! cannot send text - what is going on? Your London number says not working - other BT numbers- either clicks off immediately or says it can't take calls at moment -
Alan
Digital voice landline not working days number temporarily unavailable. Broadband working fine
Mark
Broadband working ok but BT phone not working, says temporarily out of order...
Keith
Unable to call from my 01732 832115 landline to other landlines ... when I try it says "this number is temporarily out of order" ... yet I can call my own mobile no just fine from 01732 832115. The BT App says "it will be back up and running again soon" ... so is there a BT problem?
JP
It won’t log in on app and website says under maintenance be right back! So you can’t access account or anything.
Dave
Full service outage (broadband, VoiP). Started 09:30 12th July 2025, no promised/estimated fix. St Merryn (PL28, Padstow, Cornwall).
Wayne
Fibre broadband is not working today
Verity
No landlines or Internet in sedlescombe area
| Component | Status |
|---|---|
| Platform | OK |
| Web Security / CASB Inline | OK |
| Email Security | OK |
| Cloud MFA | OK |
| Log Processing & Storage | OK |
| Security Awareness Training | OK |
Global telecommunications service providing API access and a dashboard for managing operations across Europe, North America, the United Kingdom, India, and the United Arab Emirates.
Monitoring BT since May 2025
Tracking 25 BT services and regions
4 incidents in 2025
Number of Incidents
1 issues
Last incident
29 days ago
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BT isn't down. You can check BT status and incident details on the top of the page. IsDown continuously monitors BT official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BT is currently operational. You can check BT status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BT being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BT official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BT last outage was on September 03, 2025 with the title "Investigating reports of delays on inbound email"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BT and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if BT is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BT's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor BT with maximum flexibility
IsDown monitors BT for major outages. A major outage is when BT experiences a critical issue that severely affects one or more services/regions. When BT marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors BT status page for minor outages. A minor outage is when BT experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in BT status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors BT and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
BT and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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