Check if BT is down, official outages, user-reported issues, and outages map.
BT is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents since started monitoring BT status in May 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BT outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
12:59 PM CEST
|
Not Confirmed by BT
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Sep 03, 2025
12:34 PM CEST
|
Major
|
about 6 hours |
|
Jul 24, 2025
02:34 PM CEST
|
Not Confirmed by BT
BT landline outage affecting users
Users report inability to call from their BT landlines; error states 'number temporarily out of o...
|
about 1 hour |
|
Jul 03, 2025
05:40 PM CEST
|
Major
|
about 1 hour |
|
Jun 18, 2025
06:15 PM CEST
|
Major
|
about 16 hours |
See what users are saying about BT issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Trisha - Problems signing in to BT email. Keep having to verify my identity. When I do manage to log in I am unable to send or receive emails. This started this morning and I keep getting error messages stating BT are having problems with the service. Very frustrating!!.
no reliable access to my emails.
Steve - Unable to log in to BT mail.
Andrea - My ring doorbell camera is not working due to internet problem and my son can not use his online banking and has no connection to internet on his phone , he has a EE /BT contract phone ..
Can not get into the BT.com web site it is saying internal server error.
While trying to search bt.com, I keep getting an internal server error.
Bt internet is not working.
serious problem cannot log into e mails and intermidently log into my broadband to.
christina - I can not use my BT email service 01851820757.
Amanda - Unable to log in, message says unable to validate details (email and password used).
Stephen - The internet is not working, Hub showing pink, and main box optical and lan 2 keep going off.
stephen - cant get emails on my phone.
Sarah - Unable to log into emails on my computer?.
Elizabeth - No dial tone and not receiving calls.
Jenni - I can't get into my e-mail. On my mobile the system asked for credentials, but gives me a blank page. Even changing my password via MyBt hasn't made any difference. I am abroad and loathe to make a phone call (actually, I can't as I'm using a different sim on my phone!). A shambles as I need ....
Patricia - I was watching the funeral of Pope Francis a little while ago, and my TV stopped working. Soviet have now missed most of it.
Ivan - Nothing working cant connect to anything useing my mobile data instead.
Di - BT Broadband is down since the 26th July on Portland Road (BN3 5JA) of Brighton and Hove.
Helen - BT email login page not loading.
thomas - unable to make outgoing calls.
Ron - For the second time this last two weeks I have been stopped from sending or receiving emails..
JUNE - CANNOT GET THROUGH TO BT ON PHONE.
Michael - All services and internet gone.
helen - 01986 788 366 Land line keeps issuing the message to incoming calls "this number isnt recognised".
Christie - Cannot call out on landline or mobile to most numbers- just clicks off. BT web page is down - but some mobiles I can call ! cannot send text - what is going on? Your London number says not working - other BT numbers- either clicks off immediately or says it can't take calls at moment - .
Alan - Digital voice landline not working days number temporarily unavailable. Broadband working fine.
Mark - Broadband working ok but BT phone not working, says temporarily out of order....
Keith - Unable to call from my 01732 832115 landline to other landlines ... when I try it says "this number is temporarily out of order" ... yet I can call my own mobile no just fine from 01732 832115. The BT App says "it will be back up and running again soon" ... so is there a BT problem?.
JP - It won’t log in on app and website says under maintenance be right back! So you can’t access account or anything. .
Dave - Full service outage (broadband, VoiP). Started 09:30 12th July 2025, no promised/estimated fix. St Merryn (PL28, Padstow, Cornwall). .
Global telecommunications service providing API access and a dashboard for managing operations across Europe, North America, the United Kingdom, India, and the United Arab Emirates.
Monitoring BT since May 2025
Tracking 25 BT services and regions
5 incidents in 2025
IsDown is a status page aggregator that monitors if BT and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when BT, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of BT (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of BT's 25 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BT and other services.
IsDown checks BT official status page for major/minor outages or downtimes. A major outage is when BT experiences a critical issue that severely affects one or more services/regions. A minor incident is when BT experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a BT outage, we send you an alert and update your dashboard and status page.
BT and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in BT status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors BT and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor BT but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BT and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of BT and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is BT down?'
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While Downdetector relies on user-submitted reports to detect BT outages, IsDown monitors BT's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official BT status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including BT in a single dashboard. | ||
| Instant BT outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of BT official status and user-reported issues. | ||
| Maintenance feed for BT | ||
| Granular alerts filtering by BT components and regions. |
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BT isn't down. You can check BT status and incident details on the top of the page. IsDown continuously monitors BT official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BT is currently operational. You can check BT status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BT being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BT official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BT last outage was on September 03, 2025 with the title "Investigating reports of delays on inbound email"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BT and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if BT is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BT's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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