Is Finicity Down? Check the current Finicity status

Finicity is having a major outage

Updated

Finicity not working for you?

Monitoring Finicity since July 2023. Learn more

Monitoring

4 components

Total Incidents in 2025

2 incidents

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Current Finicity official ongoing incidents

No incidents reported in Finicity's status page

IsDown pulls data from Finicity's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Finicity issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Finicity problems

  • D

    Derek

    about 13 hours ago

    Top Financial Institutions - United States Account linking not working with Fidelity

  • J

    Jacob

    about 1 month ago

    Can’t connect bank account (SoFi) to fidelity brokerage account or Roth IRA account

  • R

    ryan

    about 1 month ago

    will not send account confirmation text or phone call

  • D

    dace

    about 2 months ago

    Won't connect bank to Fidelity

  • L

    Lesli

    about 2 months ago

    Trying to set up account and after putting log in info, it tries and then fails.

  • M

    Matthew

    about 2 months ago

    The login modal on Fidelity's site does not work. It loads for a few minutes then fails.

  • R

    Ryan

    about 2 months ago

    Won't work in Fidelity. Cannot connect my bank account

  • A

    Aarom

    3 months ago

    “Unexpected error” when connecting accounts

  • E

    Eli

    3 months ago

    Cannot connect to accounts in Monarch - message says login credentials are incorrect even though they work outside of Monarch.

  • T

    Todd

    3 months ago

    Can't access my online accounts through Monarch via Finicity. Says my login credentials are incorrect, but I have updated them and entered them correctly.

  • A

    Allen

    4 months ago

    I have kept trying to link Fidelity to Chase investment accounts using Finicity. Continuous error of "cannot locate sharable account." Finicity is proving to be a consistent single point of failure.

  • D

    D

    5 months ago

    Not able to connect bank accounts

  • Z

    Zach

    6 months ago

    Trouble communicating with servers Gathering additional authentication information in order to proceed with fix. Please attempt to log in (up to 5 times in a row if possible), then try again in 3-5 days. Each attempt will store information needed by engineering to continue to fix the connection....

  • L

    Linda

    7 months ago

    I did a bank account verification through Finicity for my apt rent online payment setup and bank says it was successful and Finicity shows a status of failed attempt.

  • U

    Uriel

    7 months ago

    Finicity wont connect to AMEX

  • K

    Keith

    8 months ago

    Finicity won't connect with Schools First FCU

  • N

    Nicole

    9 months ago

    Will not connect with my banks-Discover and HACU. giving an error message the login info is incorrect when it is correct.

  • T

    Taylor

    10 months ago

    Finicity is—once again—not connecting to MidFlorida Credit Union

Finicity outage history

IsDown has tracked 13 incidents since started monitoring Finicity status in July 2023.

  • Jan 16 2025

    about 1 month ago · lasted about 1 hour

    We are currently investigating an issue where some attempts to use Finicity Connect fail. More details

  • Jan 06 2025

    about 2 months ago · lasted 37 minutes

    A potential platform issue impacting Finicity services is currently being investigated and we are actively working to resolve this issue. Thank you for your patience and support. More details

  • Sep 06 2024

    6 months ago · lasted 32 minutes

    We’re experiencing intermittent connectivity issues with the Connect pods. Our team is actively working to resolve this issue as quickly as possible. More details

  • Jul 2023 ...
    IsDown started monitoring Finicity status

    We've tracked and collected 13 incidents since started monitoring Finicity status

Sign up and check all outage history

Finicity outages in the last 30 days

Number of Incidents

0 issues

Last incident

38 days ago

Having problems with Finicity? What can you do?

  1. First, stay calm.

    • We know it's stressful when Finicity is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Finicity already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Finicity status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Finicity is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Finicity status changes

IsDown offers an easy way to monitor Finicity with maximum flexibility

Major Outages Notifications

IsDown monitors Finicity for major outages. A major outage is when Finicity experiences a critical issue that severely affects one or more services/regions. When Finicity marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Finicity status page for minor outages. A minor outage is when Finicity experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Finicity status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Finicity and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Finicity and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Finicity down today?

Finicity is down. You can check Finicity status and incident details on the top of the page. IsDown continuously monitors Finicity official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Finicity status?

Finicity seems to be having problems. You can check Finicity status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Finicity outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Finicity slow today?

Currently there's no report of Finicity being slow. Check on the top of the page if there are any reported problems by other users.

How are Finicity outages detected?

IsDown monitors the Finicity official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Finicity outage?

Finicity last outage was on January 16, 2025 with the title "Mastercard Open Banking Client-Impacting Incident"

Finicity not working for you? How do I know if Finicity is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Finicity status and outages?
Why use IsDown to monitor Finicity instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Finicity and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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