Check if Iterable is down, official outages, user-reported issues, and outages map.
Iterable is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 215 incidents since started monitoring Iterable status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Iterable outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
03:15 PM CEST
|
Major
We’re currently investigating an issue that is impacting multiple parts of our platform. Some cus...
|
about 9 hours |
|
Oct 09, 2025
04:48 PM CEST
|
Minor
Any visitor who entered a delay tile longer than 24hrs that received an exit match post 8:30 PM P...
|
5 days |
|
Sep 22, 2025
09:24 AM CEST
|
Minor
We are currently experiencing a service disruption with our catalog service, which may prevent so...
|
about 1 hour |
|
Sep 15, 2025
07:28 PM CEST
|
Minor
Status: Investigating
Summary: We are currently investigating an issue causing 504 Gateway Time-...
|
30 minutes |
|
Aug 09, 2025
01:44 AM CEST
|
Major
We are seeing issues accessing app.iterable.com. We have identified an issue in one of our servic...
|
about 1 hour |
|
Aug 01, 2025
10:32 PM CEST
|
Minor
We are currently investigating an increase in embedded Messaging skips, which appears to be impac...
|
about 5 hours |
|
Jul 28, 2025
12:21 PM CEST
|
Minor
Beginning at 2:30 AM PDT, Iterable Engineering detected an issue with our C18 clusters leading to...
|
28 minutes |
|
Jul 03, 2025
04:27 PM CEST
|
Minor
Around 2:16 AM PDT, we detected delays on journey processing. Current impact to our platform is s...
|
about 2 hours |
|
Jun 12, 2025
09:17 PM CEST
|
Minor
Starting around 11:30 AM PT, Iterable Engineering detected a growing lag across clusters causing ...
|
about 2 hours |
|
May 20, 2025
04:52 PM CEST
|
Minor
Starting at around 9 pm PT 5/19, cluster 22 began experiencing delays delays on user updates, lis...
|
about 4 hours |
See what users are saying about Iterable issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Getting 502 error upon logging in to portal..
Receiving a 502 Bad Gateway error when attempting to login.
Domas - Not loading again. Bad gateway.
Amy - Not loading, completely blank.
Yana - The software keeps popping a window stating that can't load the campaigns... in all projects I have... .
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Iterable. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Marketing automation platform that supports multi-channel communication including email, SMS, and push notifications, along with analytics, workflows, and user data management.
Monitoring Iterable since April 2020
Tracking 11 Iterable services and regions
17 incidents in 2025
IsDown is a status page aggregator that monitors if Iterable and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Iterable, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Iterable (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Iterable's 11 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Iterable and other services.
IsDown checks Iterable official status page for major/minor outages or downtimes. A major outage is when Iterable experiences a critical issue that severely affects one or more services/regions. A minor incident is when Iterable experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Iterable outage, we send you an alert and update your dashboard and status page.
Iterable and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Iterable status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Iterable publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Iterable and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Iterable but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Iterable and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Iterable and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Iterable down?'
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While Downdetector relies on user-submitted reports to detect Iterable outages, IsDown monitors Iterable's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Iterable status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Iterable in a single dashboard. | ||
| Instant Iterable outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Iterable official status and user-reported issues. | ||
| Maintenance feed for Iterable | ||
| Granular alerts filtering by Iterable components and regions. |
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Iterable isn't down. You can check Iterable status and incident details on the top of the page. IsDown continuously monitors Iterable official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Iterable is currently operational. You can check Iterable status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Iterable being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Iterable official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Iterable last outage was on October 20, 2025 with the title "Platform Impact – Third-Party Vendor Disruption (Regional)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Iterable and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Iterable is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Iterable's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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