Outage in Builder Prime

Emails sending slowly

Resolved Minor
November 21, 2024 - Started about 1 month ago - Lasted about 9 hours
Official incident page

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Outage Details

Our email provider has been experiencing increased latency. A fix was deployed to reduce latency and timeouts for unhealthy API instances, and we are continuing to monitor it while it recovers.
Components affected
Builder Prime Web and Mobile Apps
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 11/22/2024 04:27AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 11/21/2024 07:31PM

Our email provider has been experiencing increased latency. A fix was deployed to reduce latency and timeouts for unhealthy API instances, and we are continuing to monitor it while it recovers.

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