Outage in Builder Prime

E-Signature service is currently not working

Resolved Major
July 24, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are following up with our service provider to find out when service will be restored.
Components affected
Builder Prime eversign
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/24/2024 05:56PM

Everything appears to be back to normal for the last 30 minutes or so. This is now resolved.

MONITORING 5 months ago - at 07/24/2024 05:22PM

We're starting to see the service return to normal, but we are still closely monitoring.

INVESTIGATING 5 months ago - at 07/24/2024 04:21PM

We are following up with our service provider to find out when service will be restored.

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