Outage in Builder Prime
Upstream provider for images experiencing a disruption
Resolved MajorIncident Report
Our upstream provider for image caching is experiencing a disruption. Until they resolve the issue, newly created PDFs using images, such as logos, may be impacted.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 06/12/2025 08:27PM
This incident has been resolved.
IDENTIFIED
5 months ago - at 06/12/2025 06:36PM
Our upstream provider for image caching is experiencing a disruption. Until they resolve the issue, newly created PDFs using images, such as logos, may be impacted.
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