Outage in Builder Prime

Issues with Payments presenting as disconnected

Resolved Major

February 27, 2026 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating why payments are being presented as disconnected.

Components affected

Builder Prime Stripe Payments Integration

Need to monitor Builder Prime outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 02/27/2026 02:35PM

This incident has been resolved.

INVESTIGATING 8 days ago - at 02/27/2026 02:09PM

We are currently investigating why payments are being presented as disconnected.

Latest Builder Prime outages

Emails are failing or sending slowly - 3 months ago

Issue with E-Signatures - 3 months ago

Issues with Payments - 4 months ago

Issue with E-Signatures - 4 months ago

E-Signature Errors - 4 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook