Outage in Builder Prime
Issue with E-Signatures
Resolved MinorIncident Report
We have intermittent reports of issues loading the signatures window. We have reached out to the service provider and are working towards a resolution for those users.
Components affected
Builder Prime HelloSign eSignature IntegrationNeed to monitor Builder Prime outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/25/2025 04:34PM
This incident has been resolved.
MONITORING
3 months ago - at 11/25/2025 02:41PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 months ago - at 11/25/2025 02:32PM
We have intermittent reports of issues loading the signatures window. We have reached out to the service provider and are working towards a resolution for those users.
Latest Builder Prime outages
Emails are failing or sending slowly - about 2 months ago
Issues with Payments - 3 months ago
Issue with E-Signatures - 3 months ago
E-Signature Errors - 3 months ago
Issues syncing with Outlook - 4 months ago
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