Outage in BuildingLink

Partial Site Outage

Resolved Minor
January 25, 2023 - Started over 2 years ago - Lasted 25 minutes
Official incident page

Incident Report

We have received reports of site performance issues resulting in errors and/or pages not loading, specifically with the Unit Overview. Our team is actively investigating and will resolve this issue as soon as possible. During this time, if you have already logged into the GEO mobile app, you can continue to use it, and data will sync when site performance is restored to normal. You can also view resident data at, Communicate > Resident Directory.
Components affected
BuildingLink Management Portal

Need to monitor BuildingLink outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/25/2023 07:56PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/25/2023 07:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/25/2023 07:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 01/25/2023 07:38PM

We are continuing to investigate this issue. This issue may also be effecting the Amenity Reservations module. Our team is working towards a fix.

INVESTIGATING over 2 years ago - at 01/25/2023 07:33PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/25/2023 07:33PM

We have received reports of site performance issues resulting in errors and/or pages not loading, specifically with the Unit Overview. Our team is actively investigating and will resolve this issue as soon as possible. During this time, if you have already logged into the GEO mobile app, you can continue to use it, and data will sync when site performance is restored to normal. You can also view resident data at, Communicate > Resident Directory.

Latest BuildingLink outages

Degraded Performance - Unable to Assign Vendors to a Maintenance Request - 2 days ago
Service Interruption - Emergency Broadcast - Issues Sending SMS/Text Messages - 2 days ago
Service Interruption - Editing Front Desk Instructions - 2 days ago
Display Issues with some Modules - 5 days ago
Full Site Outage - 15 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook