BuildingLink Status - Is BuildingLink Down?

BuildingLink is operational

Updated a few minutes ago

BuildingLink not working for you?

Current BuildingLink official ongoing incidents

No incidents reported in BuildingLink's status page

IsDown pulls data from BuildingLink's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

BuildingLink issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about BuildingLink problems

  • K

    Kristina

    Resident Portal

    Login not recognized and search not working.

  • B

    Britni

    When I attempt to sign in, it's giving me an authorization error.

  • J

    Joseph

    Error message keeps popping up. I Can sign it but it takes me to an error massage “sorry, there was an error”

  • J

    Jerry

    Nothing is opening, not able to log back in as well. Showing server down

  • R

    Ramesh

    I tried to place a work order and will not let me saying this page is for Demonstration only. When I try to login again, takes me to change password word and after changing it will say as redirecting to application page and screen does not change.

  • M

    Mensur

    I'm currently at work and tried to rrmove a package and i got this message, I hope you can help fix this issue. "Unauthorized Authentication to view this content failed"

  • E

    Emrich

    Message says "refresh or contact support" refreshed and still not working.

  • C

    Christian

    Good morning, IM trying to get into BL but is telling me WEBSITE ERROR, and our Overnight Concierge was having the same problem, we cant even get into the BL app on our phones. I'm also checking the BL status website and is telling me that all system are 100% operational. Any help will be Apprec...

  • W

    wilson

    Good morning it's not letting me close or open events

  • K

    KL

    Super slow, not acting normal

  • M

    Mark

    Building Link is down at my building. I was unable to input info at 3:25 pm et. I tried refreshing for 5 minutes. By 3:30 it was obvious that the system was down.

  • Z

    Zack

    Website will not load on my computer or phone

  • R

    ro

    Can't log on. Server issue.

  • L

    Lisa

    Web server is returning an unknown error Error code 520

  • M

    M

    Unable to access resident or front desk site

  • C

    Christopher

    Can't connect to server via app or browser. Non-functional.

  • J

    John

    Staff display, tenant display, GEO app

  • B

    bert

    Can't get any information. When you click on anything from the home page, it just sits there.

  • M

    Marc

    My building link won't work on my phone

  • R

    Renat

    Building link does not allows me to update shift log & doesn;t let me to log out

  • W

    Wilson

    I cannot scan from any of my devices

  • R

    Ron

    It's down again. Same time as yesterday

  • R

    Ron

    Entire BuildingLink system is down

  • R

    Roland

    website is completly down again

  • R

    Roland

    Site errors, Can't view Resident information, E-mail can't send or add people to. Try to log in packages and won't show up.

  • E

    Ezra

    Completely down - website not existing

  • E

    Ezra

    website is down - error message not loading

  • D

    Dardan

    It says that this site can’t be reached

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BuildingLink outage history

IsDown has tracked 200 incidents since started monitoring BuildingLink status in January 2022.

  • Mar 13 2025

    about 1 month ago · lasted 4 days

    We have received reports that some customers are seeing a discrepancy in their Maintenance Request ID numbers. Our team is aware of the issue and are currently working to restore the proper data. EN COURS D’ENQUÊTE : Nous avons reçu des rapports ... More details

  • Mar 13 2025

    We have received reports that some users are not receiving automated Event Log notifications when new events are recorded using the BuildingLink GEO app. Our team is aware of the issue and are actively working on a resolution as quick as possibl... More details

  • Mar 12 2025

    about 2 months ago · lasted about 16 hours

    We have received reports that automatic SMS messages for Event Log Notifications are being delivered with missing content (Unit number, Event Type, etc.). Our team is actively working on a fix for this issue and hope to have it resolved as quick... More details

  • Jan 2022 ...
    IsDown started monitoring BuildingLink status

    We've tracked and collected 200 incidents since started monitoring BuildingLink status

Sign up and check all outage history

Having problems with BuildingLink? What can you do?

  1. First, stay calm.

    • We know it's stressful when BuildingLink is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did BuildingLink already acknowledge the issue? And published a status update? (You can find it in the top of the page or in BuildingLink status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If BuildingLink is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 13 BuildingLink services and regions

12 incidents in 2025

BuildingLink outages in the last 30 days

Number of Incidents

0 issues

Last incident

45 days ago

Companies that monitor BuildingLink also follow the status of these services

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Frequently Asked Questions

Is BuildingLink down today?

BuildingLink isn't down. You can check BuildingLink status and incident details on the top of the page. IsDown continuously monitors BuildingLink official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current BuildingLink status?

BuildingLink is currently operational. You can check BuildingLink status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BuildingLink outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is BuildingLink slow today?

Currently there's no report of BuildingLink being slow. Check on the top of the page if there are any reported problems by other users.

How are BuildingLink outages detected?

IsDown monitors the BuildingLink official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last BuildingLink outage?

BuildingLink last outage was on March 13, 2025 with the title "Maintenance Request ID Discrepancy"

BuildingLink not working for you? How do I know if BuildingLink is down?

How can I check BuildingLink status and outages?

Why use IsDown to monitor BuildingLink instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BuildingLink and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about BuildingLink status changes?

IsDown offers an easy way to monitor BuildingLink with maximum flexibility

Major Outages Notifications

IsDown monitors BuildingLink for major outages. A major outage is when BuildingLink experiences a critical issue that severely affects one or more services/regions. When BuildingLink marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors BuildingLink status page for minor outages. A minor outage is when BuildingLink experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in BuildingLink status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

BuildingLink publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors BuildingLink and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

BuildingLink and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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