Outage in BuildingLink

Service Interruption - Duplicate Notification Emails from Front Desk Instructions

Resolved Minor
August 11, 2025 - Started 3 days ago - Lasted about 19 hours
Official incident page

Need to monitor BuildingLink outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BuildingLink, and never miss an outage again.
Start Free Trial

Outage Details

We have received reports of site performance issues resulting in duplicate automatic notification emails are being created from Front Desk Instructions. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports concernant des problèmes de performance sur le site, résultant en l'envoi automatique de notifications en double par le module d'instructions. Notre équipe examine activement la situation et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio web que provocan notificaciones duplicadas de Instrucciones de Recepción vía correo electrónico. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/12/2025 12:25PM

This incident has been resolved.

MONITORING 2 days ago - at 08/12/2025 11:42AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 08/11/2025 05:18PM

We have received reports of site performance issues resulting in duplicate automatic notification emails are being created from Front Desk Instructions. Our team is actively investigating and will resolve this issue as soon as possible.

EN COURS D'INVESTIGATION :
Nous avons reçu des rapports concernant des problèmes de performance sur le site, résultant en l'envoi automatique de notifications en double par le module d'instructions. Notre équipe examine activement la situation et résoudra ce problème dès que possible.

INVESTIGANDO:
Hemos recibido informes de problemas de rendimiento del sitio web que provocan notificaciones duplicadas de Instrucciones de Recepción vía correo electrónico. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook