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Outage in BuildingLink

Email Delays

Resolved Minor
April 08, 2026 - Started about 22 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing significant email delays. A large number of customers are being affected, however this is not site wide. Emails will be processed and sent. Please do not attempt to resend your email during this time. Our Development team is working to resolve the issue. Nous connaissons actuellement des retards importants dans l’envoi des e-mails. Un grand nombre de clients sont affectés, cependant cela ne concerne pas l’ensemble du site. Les e-mails seront traités et envoyés. Veuillez ne pas tenter de renvoyer votre e-mail pendant cette période. Notre équipe de développement travaille à résoudre le problème. Actualmente estamos experimentando retrasos significativos en el envío de correos electrónicos. Un gran número de clientes se están viendo afectados; sin embargo, esto no afecta a todo el sitio. Los correos serán procesados y enviados. Por favor, no intente reenviar su correo durante este tiempo. Nuestro equipo de desarrollo está trabajando para resolver el problema.
Components affected
BuildingLink Email

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Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 04/08/2026 07:55PM

This incident has been resolved.

MONITORING about 21 hours ago - at 04/08/2026 07:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 21 hours ago - at 04/08/2026 06:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 22 hours ago - at 04/08/2026 05:30PM

We are currently experiencing significant email delays. A large number of customers are being affected, however this is not site wide. Emails will be processed and sent. Please do not attempt to resend your email during this time. Our Development team is working to resolve the issue.

Nous connaissons actuellement des retards importants dans l’envoi des e-mails. Un grand nombre de clients sont affectés, cependant cela ne concerne pas l’ensemble du site. Les e-mails seront traités et envoyés. Veuillez ne pas tenter de renvoyer votre e-mail pendant cette période. Notre équipe de développement travaille à résoudre le problème.

Actualmente estamos experimentando retrasos significativos en el envío de correos electrónicos. Un gran número de clientes se están viendo afectados; sin embargo, esto no afecta a todo el sitio. Los correos serán procesados y enviados. Por favor, no intente reenviar su correo durante este tiempo. Nuestro equipo de desarrollo está trabajando para resolver el problema.

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