Outage in Canva

INCIDENT-116: Download Issue

Resolved Minor

October 06, 2020 - Started about 5 years ago - Lasted over 1 year
Official incident page

Incident Report

Users are unable to download

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Latest Updates ( sorted recent to last )

RESOLVED about 5 years ago - at 10/06/2020 11:42AM

This incident has been resolved.

INVESTIGATING about 5 years ago - at 10/06/2020 10:14AM

We are continuing to investigate this issue.

INVESTIGATING about 5 years ago - at 10/06/2020 10:06AM

We are continuing to investigate this issue.

INVESTIGATING about 5 years ago - at 10/06/2020 09:19AM

Users are unable to download

Latest Canva outages

Users are encountering issues with accessing or using Canva. - 3 days ago

Some users might not be able to access Canva - 9 days ago

Some users may encounter an error or slowness when uploading files to Canva - 16 days ago

Text input and layout issues on iOS 26.0 (web browser and app) - 21 days ago

Unable to import files from most apps - 22 days ago

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