Outage in Canva

Users unable to access Canva.com, getting "504 Gateway Time-out" error.

Resolved Minor
September 22, 2020 - Started about 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We're receiving reports from users that they are unable to access Canva.com with a 504 Gateway Time-out error. Others can log in to Canva but designs could not be loaded. We're currently investigating the issue and working hard to resolve it as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 09/22/2020 05:59PM

This issue should now be resolved. Please refresh your browser and try again.

INVESTIGATING about 5 years ago - at 09/22/2020 05:40PM

We're receiving reports from users that they are unable to access Canva.com with a 504 Gateway Time-out error. Others can log in to Canva but designs could not be loaded.

We're currently investigating the issue and working hard to resolve it as soon as possible.

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