Outage in Centera Security

Delay for some customers

Resolved Minor
November 09, 2024 - Started about 1 month ago - Lasted 6 days

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Outage Details

Some messages may be delayed by up to 1-2 hours due to a firewall upgrade on one of our ISP connections. We have automatically routed messages to our other ISP line, but not all customers have updated their firewall configurations, which prevented some messages from being delivered. Please ensure your Microsoft and firewall settings are up to date with our current IP ranges as specified in our guide. Messages that are undelivered will be retried by our system.

Latest Centera Security outages

Working on getting online - about 1 month ago
Issue located - about 1 month ago
People on-site - about 1 month ago
ISP connections - about 1 month ago
Emergency Service Window - 3 months ago

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