Outage in Chainalysis

Error in Displaying KYT Alerts

Resolved Minor
March 26, 2025 - Started about 1 month ago - Lasted about 15 hours
Official incident page

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Outage Details

We are investigating an error with the V1 alerts endpoint in which new alerts are generated but not being shown. We will provide an update once we have more information. Next update at 03:00 UTC
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2025 04:19PM

This incident has been fully resolved.

If you experience any issues with the UI of KYT or our API, please get in touch with support@chainalysis.com for an investigation.

MONITORING about 1 month ago - at 03/26/2025 10:00AM

A fix has been implemented to resolve the issue of generated alerts not being displayed on the KYT UI and users not being able to assign alerts.

Our team continues to monitor the issue and address any additional API call issues.

If you have any issues at all related to this incident, please reach out to support@chainalysis.com

Next update at 17:00 UTC

IDENTIFIED about 1 month ago - at 03/26/2025 06:51AM

We have identified the issue in which new alerts have been generated but are not being displayed in KYT, and users are unable to assign alerts. We are working on a fix and will provide more information when it becomes available.

Next update at 10:00 UTC

INVESTIGATING about 1 month ago - at 03/26/2025 05:01AM

We are continuing to investigate the issue. We'll provide more information as soon it becomes available.

Next update at 07:00 UTC

INVESTIGATING about 1 month ago - at 03/26/2025 03:00AM

We are continuing to investigate the issue and will provide updates as soon as more information becomes available.

Next update at 05:00 UTC

INVESTIGATING about 1 month ago - at 03/26/2025 01:30AM

We are investigating an error with the V1 alerts endpoint in which new alerts are generated but not being shown. We will provide an update once we have more information.

Next update at 03:00 UTC

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