Outage in Chargebee

Invoice Access Issues Impacting Test Sites

Resolved Minor
November 11, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Some merchants are encountering an error message stating, "404 Can't find the invoice you're looking for," when attempting to view invoices from the invoice index page. We are working on resolving this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/11/2024 02:50PM

The issue with loading the Invoice details page has been resolved. Our team has identified and fixed the root cause. We apologize for the inconvenience caused.

IDENTIFIED about 1 month ago - at 11/11/2024 01:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/11/2024 01:10PM

Some merchants are encountering an error message stating, "404 Can't find the invoice you're looking for," when attempting to view invoices from the invoice index page. We are working on resolving this issue.

Latest Chargebee outages

PayPal Service Degradation - about 1 month ago
Invoice Details Page Loading Issue - about 2 months ago

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