Chargebee status updated
Chargebee is working normally
This chart shows the number of user-reported issues for Chargebee service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Chargebee users are reporting performance issues or downtime. The map shows recent outages from around the world.
Chargebee Outage MapSee what users are saying about Chargebee issues that impacted them and how they are affected by the outage.
504 Gateway Time-out, can't reach the website.
Login + Payment portal Down.
UI and API unaccessible on multiple prod and test accounts of Chargebee.
Site not accessible now. Earlier it was an issue with accessing subscriptions..
chargebee api returning 504.
Chirag - My Chargebee site is not loading.
O - Checkout pages not working, reporting errors.
In the last 90 days, Chargebee had 8 incidents with a median duration of 48 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check out the latest outages detected by IsDown for Chargebee. It will show official outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating an issue affecting merchants who have Location Validation enabled in their C...
|
Jan 08, 2026 at 08:21 PM UTC
|
32 minutes |
|
We are experiencing intermittent API timeouts in the US region due to an issue with our cloud ser...
|
Dec 10, 2025 at 04:08 AM UTC
|
about 2 hours |
|
We are currently experiencing disruptions to our support ticketing and chat systems. Certain inte...
|
Dec 05, 2025 at 09:17 AM UTC
|
about 1 hour |
|
We experienced a brief interruption to our API service due to an internal server issue, and we ar...
|
Dec 03, 2025 at 06:24 PM UTC
|
about 2 hours |
|
As of 11:32 UTC, PayPal is experiencing a system issue which is impacting multiple payment servic...
|
Nov 18, 2025 at 12:31 PM UTC
|
about 1 hour |
|
We have identified an issue outside of our platform resulting in higher error rates for transacti...
|
Oct 24, 2025 at 08:00 PM UTC
|
about 1 hour |
|
We’re aware that Chargebee customers may have received a recent email from Chargebee (support@hey...
|
Oct 24, 2025 at 03:39 AM UTC
|
40 minutes |
|
We faced temporary login issues while accessing the Chargebee Admin Portal, and the issue has now...
|
Oct 22, 2025 at 07:05 AM UTC
|
4 minutes |
|
We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is wo...
|
Oct 20, 2025 at 09:42 AM UTC
|
about 17 hours |
|
Possible Outage Indicated by User Reports
|
Oct 20, 2025 at 08:06 AM UTC
Never acknowledged
|
32 minutes |
Check the current status of the 11 components, services, or regions being monitored for Chargebee.
IsDown has maintained continuous monitoring of Chargebee, a Billing & Subscriptions solution, since April 2020. Our database contains 135 documented incidents from the past 6 years, giving us deep insight into Chargebee's reliability patterns and typical resolution times. We parse Chargebee's official status page across all 32 components and 11 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Chargebee experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Chargebee and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Chargebee (and 5,420+ other services) for issues. We collect the status and outage information across all 32 Chargebee components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Chargebee and other services, focusing only on those affecting your business.
IsDown checks Chargebee official status page for major/minor outages or downtimes. A major outage is when Chargebee experiences a critical issue that severely affects one or more services/regions. A minor incident is when Chargebee experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Chargebee outage, we send you an alert and update your dashboard and status page.
Chargebee and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Chargebee status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Chargebee publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Chargebee and all their 32 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Chargebee but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
Start Monitoring for Free
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Chargebee and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Chargebee and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Chargebee down?'
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Need similar to Downdetector Chargebee alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Chargebee outages, IsDown monitors Chargebee's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Chargebee status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Chargebee in a single dashboard. | ||
| Instant Chargebee outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Chargebee official status and user-reported issues. | ||
| Maintenance feed for Chargebee | ||
| Granular alerts filtering by Chargebee components and regions. |
14-day free trial • No credit card required
Chargebee isn't down. You can check Chargebee status and incident details on the top of the page. IsDown continuously monitors Chargebee official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Chargebee is currently operational. You can check Chargebee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Chargebee being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Chargebee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Chargebee last outage was on January 08, 2026 with the title "Service Degradation: Location Validation Service Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Chargebee and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Chargebee is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Chargebee's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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