Outage in Chargebee
Refund Transaction Failures
Resolved MinorIncident Report
We are experiencing refund transaction failures on the Authorize.net gateway for merchants migrated from Spreedly to direct integration. The root cause has been identified, and our team is working on a resolution.
Note - Customers who onboarded directly on Authorize.net (not migrated from Spreedly) are not impacted.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 06/12/2025 09:58AM
This incident has been resolved.
IDENTIFIED
5 months ago - at 06/12/2025 08:43AM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 06/12/2025 05:26AM
We are experiencing refund transaction failures on the Authorize.net gateway for merchants migrated from Spreedly to direct integration. The root cause has been identified, and our team is working on a resolution.
Note - Customers who onboarded directly on Authorize.net (not migrated from Spreedly) are not impacted.
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