Outage in Chargebee
API Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Chargebee experienced intermittent API request timeouts in the US Region on February 26th, with failures occurring between 14:23-14:23 UTC and 14:46-14:46 UTC. The API service was affected for approximately 1.7 hours total. The issue was resolved and the team is investigating the root cause with their cloud provider.
We have noticed intermittent API failures in US Region, Our team is investigating the cause and will provide updates as soon as we have more information.
Components affected
Chargebee APINeed to monitor Chargebee outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 02/26/2026 04:45PM
We experienced intermittent API request timeouts between 14:23 - 14:23 UTC and 14:46 - 14:46 UTC. We apologize for any inconvenience caused. We will further investigate the root cause with our cloud provider.
MONITORING
about 15 hours ago - at 02/26/2026 04:24PM
We have not observed any errors since 14:46 UTC. We are monitoring the API responses.
INVESTIGATING
about 17 hours ago - at 02/26/2026 03:04PM
We have noticed intermittent API failures in US Region, Our team is investigating the cause and will provide updates as soon as we have more information.
Latest Chargebee outages
GoCardless API Disruption - 3 days ago
Webhook Service Degradation - 8 days ago
Service Degradation: Location Validation Service Issues - about 2 months ago
API Service Degradation - 3 months ago
Cloudflare Service Impact - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
