Outage in Chargebee
API Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Chargebee experienced intermittent API request timeouts in the US Region on February 26th, with failures occurring between 14:23-14:23 UTC and 14:46-14:46 UTC. The API service was affected for approximately 1.7 hours total. The issue was resolved and the team is investigating the root cause with their cloud provider.
We have noticed intermittent API failures in US Region, Our team is investigating the cause and will provide updates as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/26/2026 04:45PM
We experienced intermittent API request timeouts between 14:23 - 14:23 UTC and 14:46 - 14:46 UTC. We apologize for any inconvenience caused. We will further investigate the root cause with our cloud provider.
MONITORING
about 2 months ago - at 02/26/2026 04:24PM
We have not observed any errors since 14:46 UTC. We are monitoring the API responses.
INVESTIGATING
about 2 months ago - at 02/26/2026 03:04PM
We have noticed intermittent API failures in US Region, Our team is investigating the cause and will provide updates as soon as we have more information.
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