Is Customer.io Down? Check the current Customer.io status
Customer.io is operational
Updated
Customer.io is operational
Updated
The best way to monitor all your vendor outages
Need to know when vendors go down? You’re in the right place
IsDown pulls data from Customer.io's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Evan
1 day agoCan't access the platform, spinning wheel of death
Simon
1 day agocant login - CORS exception
jane
3 months agocan't access at all. is showing "loading" screen and nothing else
Tricia
3 months agocan't even load the page or log in
Gio
5 months agoCan't save or update campaigns
Jared
5 months agoCan't get messages to save or update.
Clarence
6 months agoI Made order with copper 06/16/24 Clarence vanterpool -vanterpool353@gmail.com
James
7 months agoSign in page not appearing
Amie
8 months agoisn't firing off the email to log in, when i refresh, stays on the last page
Sam
8 months agoStuck on a loading screen upon login
Simileoluwa
11 months agoI cannot log in into my company's io account.
Pml
about 1 year agoBlank page after login in
Dovi
about 1 year agoblank white screen
IsDown has tracked 164 incidents since started monitoring Customer.io status in April 2020.
1 day ago · lasted 7 minutes
We are currently investigating an issue loading the Customer.io UI in the US and EU regions. The system is still accepting data and messages continue to send. More details
5 days ago · lasted about 2 hours
We are currently investigating an intermittent issue creating new in-app messages with the legacy in-app message editor. Message sending is not affected. More details
9 days ago · lasted about 8 hours
Our team is currently investigating reports of Email Templates not saving as expected. More details
We've tracked and collected 164 incidents since started monitoring Customer.io status
Number of Incidents
8 issues
Last incident
2 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Customer.io with maximum flexibility
IsDown monitors Customer.io for major outages. A major outage is when Customer.io experiences a critical issue that severely affects one or more services/regions. When Customer.io marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Customer.io status page for minor outages. A minor outage is when Customer.io experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Customer.io status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Customer.io publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Customer.io and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Customer.io and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Customer.io isn't down. You can check Customer.io status and incident details on the top of the page. IsDown continuously monitors Customer.io official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Customer.io is currently operational. You can check Customer.io status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io last outage was on December 19, 2024 with the title "Investigating issue loading UI"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Customer.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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