Outage in Customer.io
Customers may be impacted by data delays
Resolved MinorIncident Report
We identified a recent change that might cause data delays for some customers in the US. We are currently investigating.
Components affected
Customer.io Data ProcessingNeed to monitor Customer.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/13/2025 01:37PM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/13/2025 01:03PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 12/13/2025 12:33PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 12/13/2025 12:06PM
We identified a recent change that might cause data delays for some customers in the US. We are currently investigating.
Latest Customer.io outages
Issue with downloading exports from our App API - 9 days ago
Some customers are experiencing issues with saving their content - about 2 months ago
Intermittent issues loading the in-app message editor. - about 2 months ago
Customers may be impacted by data delays - about 2 months ago
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