Customer.io status updated
Customer.io Data Processing is working normally
This chart shows the number of user-reported issues for Customer.io Data Processing service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Customer.io Data Processing is down.
See where users report Customer.io Data Processing is down. The map shows recent Customer.io Data Processing outages from around the world.
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In the last 90 days, Customer.io had 9 incidents with a median duration of 1 hour 26 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Customer.io Data Processing outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Our team is looking into a problem affecting UI slowness and processing delays for some EU custom...
|
Jul 23, 2026 at 08:27 AM UTC
|
about 2 hours |
|
Our engineers are currently looking into an issue that is causing data processing and message-sen...
|
Jul 20, 2026 at 09:35 PM UTC
|
about 1 hour |
|
Our engineers are currently looking into an issue that is causing data processing delays for some...
|
Jul 15, 2026 at 05:19 PM UTC
|
about 2 hours |
|
Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is...
|
Jul 03, 2026 at 09:07 AM UTC
|
about 2 hours |
|
Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is...
|
Jul 02, 2026 at 01:51 PM UTC
|
26 minutes |
|
Our team is aware of an issue affecting Customer IO EU and US systems . We are looking into this ...
|
Jun 10, 2026 at 04:45 AM UTC
|
35 minutes |
|
We've identified an issue affecting some EU customers' Salesforce and Hubspot syncs. Our team is ...
|
Jun 04, 2026 at 11:50 PM UTC
|
about 2 hours |
|
We are currently investigating an issue affecting Reverse ETL syncs for some EU customers.
|
Jun 01, 2026 at 11:40 AM UTC
|
35 minutes |
|
Our engineers are looking into an issue where some workspaces aren't loading as expected. Process...
|
May 06, 2026 at 04:00 PM UTC
|
29 minutes |
|
We are currently investigating an issue impacting Salesforce and Hubspot data-in integrations in ...
|
Apr 20, 2026 at 07:52 PM UTC
|
15 minutes |
Teams that track Customer.io status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Customer.io Data Processing isn't down. You can check Customer.io Data Processing status and incident details on the top of the page. IsDown continuously monitors Customer.io Data Processing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Customer.io Data Processing is currently operational. You can check Customer.io Data Processing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Data Processing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Data Processing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Data Processing last outage was on July 23, 2026 with the title "Some EU users are experiencing delays in processing"
IsDown has tracked 56 Customer.io Data Processing incidents since April 2020. When Customer.io Data Processing goes down, incidents typically resolve within 75 minutes.
Check the Customer.io Data Processing status at the top of this page. IsDown combines official status page data with user reports to show whether Customer.io Data Processing is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Customer.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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