Customer.io status updated
Customer.io Data Processing is working normally
This chart shows the number of user-reported issues for Customer.io Data Processing service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Customer.io Data Processing is down.
See where users report Customer.io Data Processing is down. The map shows recent Customer.io Data Processing outages from around the world.
Data Processing Outage MapTrusted by 1,000+ teams
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In the last 90 days, Customer.io had 5 incidents (1 major outage and 4 minor incidents) with a median duration of 15 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Customer.io Data Processing outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We are currently investigating an issue impacting Salesforce and Hubspot data-in integrations in ...
|
Apr 20, 2026 at 07:52 PM UTC
|
15 minutes |
|
We are currently investigating this issue.
|
Apr 17, 2026 at 08:07 PM UTC
|
11 minutes |
|
Some customers in our EU region may be experiencing delays with processing data sent in through o...
|
Apr 07, 2026 at 04:46 PM UTC
|
about 4 hours |
|
We're currently investigating an issue that may be impacting some US-based customers, potentially...
|
Feb 23, 2026 at 08:11 PM UTC
|
33 minutes |
|
Our engineers are looking into an issue that may be causing some customers in the EU to experienc...
|
Feb 19, 2026 at 02:35 PM UTC
|
9 minutes |
|
We identified a recent change that might cause data delays for some customers in the US. We are c...
|
Dec 13, 2025 at 12:06 PM UTC
|
about 2 hours |
|
We identified a recent change that might cause data delays. We are investigating.
|
Dec 08, 2025 at 06:12 PM UTC
|
about 2 hours |
|
We are investigating reports of some Form submissions being delayed in the US and EU Data centers...
|
Nov 21, 2025 at 11:46 AM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Nov 04, 2025 at 08:46 PM UTC
|
about 1 hour |
|
Some US customers will experience errors in the UI and delays in data processing and sending. We...
|
Oct 30, 2025 at 05:25 PM UTC
|
about 5 hours |
Trusted by 1,000+ teams
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Teams that track Customer.io status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Customer.io Data Processing isn't down. You can check Customer.io Data Processing status and incident details on the top of the page. IsDown continuously monitors Customer.io Data Processing official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Customer.io Data Processing is currently operational. You can check Customer.io Data Processing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Data Processing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Data Processing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Data Processing last outage was on April 20, 2026 with the title "Delay in Salesforce & Hubspot data-in integrations"
IsDown has tracked 47 Customer.io Data Processing incidents since April 2020. When Customer.io Data Processing goes down, incidents typically resolve within 63 minutes.
Check the Customer.io Data Processing status at the top of this page. IsDown combines official status page data with user reports to show whether Customer.io Data Processing is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Customer.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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