Customer.io status updated
Customer.io Data Processing is working normally
This chart shows the number of user-reported issues for Customer.io Data Processing service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Customer.io Data Processing is down. The map shows recent Customer.io Data Processing outages from around the world.
Data Processing Outage MapStop wasting hours on 'is it us or them?'
IsDown monitors Customer.io status and all your dependencies to alert you when something goes wrong.
Trusted by 500+ teams · No credit card required
In the last 90 days, Customer.io had 3 incidents with a median duration of 33 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Customer.io Data Processing outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We're currently investigating an issue that may be impacting some US-based customers, potentially...
|
Feb 23, 2026 at 08:11 PM UTC
|
33 minutes |
|
Our engineers are looking into an issue that may be causing some customers in the EU to experienc...
|
Feb 19, 2026 at 02:35 PM UTC
|
9 minutes |
|
We identified a recent change that might cause data delays for some customers in the US. We are c...
|
Dec 13, 2025 at 12:06 PM UTC
|
about 2 hours |
|
We identified a recent change that might cause data delays. We are investigating.
|
Dec 08, 2025 at 06:12 PM UTC
|
about 2 hours |
|
We are investigating reports of some Form submissions being delayed in the US and EU Data centers...
|
Nov 21, 2025 at 11:46 AM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Nov 04, 2025 at 08:46 PM UTC
|
about 1 hour |
|
Some US customers will experience errors in the UI and delays in data processing and sending. We...
|
Oct 30, 2025 at 05:25 PM UTC
|
about 5 hours |
|
We are currently investigating an issue where some customer may see delays in data processing and...
|
Oct 29, 2025 at 08:02 PM UTC
|
11 minutes |
|
We are currently investigating this issue. You may see delays in data processing and message send...
|
Oct 23, 2025 at 09:26 PM UTC
|
about 2 hours |
|
We are currently investigating an issue that may delay data processing and cause UI errors for so...
|
Oct 06, 2025 at 03:10 PM UTC
|
32 minutes |
Get alerts when Customer.io Data Processing goes down
IsDown monitors Customer.io status and alerts you instantly via Slack, Teams, PagerDuty and more.
Trusted by 500+ teams · No credit card required
Need outage alerts for every app your Business relies on?
IsDown monitors Customer.io status and all your dependencies to alert you when something goes wrong.
Trusted by 500+ teams · No credit card required
Teams that track Customer.io status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Customer.io Data Processing isn't down. You can check Customer.io Data Processing status and incident details on the top of the page. IsDown continuously monitors Customer.io Data Processing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Customer.io Data Processing is currently operational. You can check Customer.io Data Processing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Data Processing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Data Processing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Data Processing last outage was on February 23, 2026 with the title "Some customers in our US region may experience errors and delays"
IsDown has tracked 44 Customer.io Data Processing incidents since April 2020. When Customer.io Data Processing goes down, incidents typically resolve within 45 minutes.
Check the Customer.io Data Processing status at the top of this page. IsDown combines official status page data with user reports to show whether Customer.io Data Processing is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required
Get instant alerts when Customer.io Data Processing goes down