Customer.io status updated
Customer.io Data Processing is working normally
This chart shows the number of user-reported issues for Customer.io Data Processing service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Customer.io Data Processing is down. The map shows recent Customer.io Data Processing outages from around the world.
Data Processing Outage MapIn the last 90 days, Customer.io had 4 incidents with a median duration of 1 hour 28 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Customer.io Data Processing status history below. IsDown detects when Customer.io Data Processing is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We identified a recent change that might cause data delays for some customers in the US. We are c...
|
Dec 13, 2025 at 12:06 PM UTC
|
about 2 hours |
|
We identified a recent change that might cause data delays. We are investigating.
|
Dec 08, 2025 at 06:12 PM UTC
|
about 2 hours |
|
We are investigating reports of some Form submissions being delayed in the US and EU Data centers...
|
Nov 21, 2025 at 11:46 AM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Nov 04, 2025 at 08:46 PM UTC
|
about 1 hour |
|
Some US customers will experience errors in the UI and delays in data processing and sending. We...
|
Oct 30, 2025 at 05:25 PM UTC
|
about 5 hours |
|
We are currently investigating an issue where some customer may see delays in data processing and...
|
Oct 29, 2025 at 08:02 PM UTC
|
11 minutes |
|
We are currently investigating this issue. You may see delays in data processing and message send...
|
Oct 23, 2025 at 09:26 PM UTC
|
about 2 hours |
|
We are currently investigating an issue that may delay data processing and cause UI errors for so...
|
Oct 06, 2025 at 03:10 PM UTC
|
32 minutes |
|
We have identified an issue that may cause some customers with accounts in the US to experience d...
|
Sep 30, 2025 at 09:10 PM UTC
|
12 minutes |
|
Our engineers identified an issue that may cause some customers with accounts in our EU may to ex...
|
Sep 26, 2025 at 04:17 PM UTC
|
35 minutes |
Customer.io Data Processing isn't down. You can check Customer.io Data Processing status and incident details on the top of the page. IsDown continuously monitors Customer.io Data Processing official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Customer.io Data Processing is currently operational. You can check Customer.io Data Processing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Data Processing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Data Processing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Data Processing last outage was on December 13, 2025 with the title "Customers may be impacted by data delays"
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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