Check if Customer.io Data Processing is down, official outages, user-reported issues, and outages map.
Customer.io Data Processing is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 36 incidents for Customer.io Data Processing since started monitoring Customer.io status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Customer.io Data Processing outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 23, 2025
05:26 PM EDT
|
Minor
We are currently investigating this issue. You may see delays in data processing and message send...
|
about 2 hours |
|
Oct 06, 2025
11:10 AM EDT
|
Minor
We are currently investigating an issue that may delay data processing and cause UI errors for so...
|
32 minutes |
|
Sep 30, 2025
05:10 PM EDT
|
Minor
We have identified an issue that may cause some customers with accounts in the US to experience d...
|
12 minutes |
|
Sep 26, 2025
12:17 PM EDT
|
Minor
Our engineers identified an issue that may cause some customers with accounts in our EU may to ex...
|
35 minutes |
|
Sep 26, 2025
10:59 AM EDT
|
Minor
We are currently working to resolve this issue, and the UI may be inaccessible for a short time.
|
about 1 hour |
|
Sep 12, 2025
08:18 PM EDT
|
Minor
Our engineers have identified that some customers may be experiencing delays with data processing...
|
8 minutes |
|
Sep 12, 2025
03:02 PM EDT
|
Minor
Our engineers have identified that some customers may be experiencing delays with data processing...
|
19 minutes |
|
Aug 28, 2025
09:02 AM EDT
|
Minor
Our engineers have identified that some customers may be experiencing delays with their import pr...
|
about 1 hour |
|
Aug 24, 2025
11:31 AM EDT
|
Minor
US Customers using mobile sdk, javascript calls, and cdp api may experience errors with calls to ...
We are currently investigating this issue.
|
about 1 hour |
|
Aug 18, 2025
06:06 PM EDT
|
Minor
The Customer.io UI was failing to load, and API requests were failing for certain customers. Engi...
|
21 minutes |
See what users are saying about Customer.io Data Processing issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Data Processing in Customer.io handles the ingestion, transformation, and segmentation of customer data to enable targeted, automated messaging campaigns.
Monitoring Customer.io since April 2020
Data Processing is part of Customer.io. Check the Customer.io's status.
15 incidents in 2025
Customer.io Data Processing isn't down. You can check Customer.io Data Processing status and incident details on the top of the page. IsDown continuously monitors Customer.io Data Processing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Customer.io Data Processing is currently operational. You can check Customer.io Data Processing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Data Processing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Data Processing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Data Processing last outage was on October 23, 2025 with the title "Delayed Workspace Performance"
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required