Outage in Customer.io
Some US customers may be impacted by data delays and UI errors
Resolved MinorIncident Report
We are currently investigating an issue that may delay data processing and cause UI errors for some US customers, we do not anticipate any data loss.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/06/2025 03:39PM
This incident has been resolved.
MONITORING
4 months ago - at 10/06/2025 03:26PM
We have identified the issue and are currently monitoring a fix.
INVESTIGATING
4 months ago - at 10/06/2025 03:10PM
We are currently investigating an issue that may delay data processing and cause UI errors for some US customers, we do not anticipate any data loss.
Latest Customer.io outages
Some customers are experiencing delays with message sending - about 12 hours ago
Issue with downloading exports from our App API - 7 days ago
Customers may be impacted by data delays - about 2 months ago
Some customers are experiencing issues with saving their content - about 2 months ago
Intermittent issues loading the in-app message editor. - about 2 months ago
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