Customer.io status updated
Customer.io Management Interface is working normally
This chart shows the number of user-reported issues for Customer.io Management Interface service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Customer.io Management Interface is down. The map shows recent Customer.io Management Interface outages from around the world.
Management Interface Outage MapIn the last 90 days, Customer.io had 10 incidents (1 major outage and 9 minor incidents) with a median duration of 34 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Customer.io Management Interface status history below. IsDown detects when Customer.io Management Interface is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Our engineers are looking into this issue now. We sincerely apologize for the inconvenience.
|
Dec 12, 2025 at 05:07 PM UTC
|
21 minutes |
|
We are currently investigating an issue preventing the in-app message editor from loading in some...
|
Dec 09, 2025 at 02:20 PM UTC
|
44 minutes |
|
We are currently investigating reports loading the User Interface (UI) in some workspaces.
|
Nov 24, 2025 at 05:20 PM UTC
|
about 1 hour |
|
Legacy in-app editing, delays receiving in-app messages and Journeys domain verification with Clo...
Customers using the legacy in-app message editor may encounter issues when trying to edit message...
|
Nov 18, 2025 at 12:28 PM UTC
|
about 2 hours |
|
We have received reports of Code Editor emails crashing. Our team is currently investigating
|
Nov 05, 2025 at 10:09 AM UTC
|
21 minutes |
|
We are currently investigating an issue impacting loading of the user interface for some workspac...
|
Oct 31, 2025 at 05:48 PM UTC
|
24 minutes |
|
Some US customers will experience errors in the UI and delays in data processing and sending. We...
|
Oct 30, 2025 at 05:25 PM UTC
|
about 5 hours |
|
We are currently investigating an issue where some customer may see delays in data processing and...
|
Oct 29, 2025 at 08:02 PM UTC
|
11 minutes |
|
We are currently investigating an issue impacting the loading of integrations pages in the Custom...
|
Oct 29, 2025 at 06:04 PM UTC
|
14 minutes |
|
We are currently investigating reports that the Customer.io UI is slow to load at times.
|
Oct 29, 2025 at 03:04 PM UTC
|
about 1 hour |
Customer.io Management Interface isn't down. You can check Customer.io Management Interface status and incident details on the top of the page. IsDown continuously monitors Customer.io Management Interface official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Customer.io Management Interface is currently operational. You can check Customer.io Management Interface status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Management Interface being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Management Interface official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Management Interface last outage was on December 12, 2025 with the title "Some customers are experiencing issues with saving their content"
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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