Outage in Customer.io
We're currently investigating an issue with password resets and invites
Resolved MinorIncident Report
Our team is looking into reports of customers getting an error when trying to join an account or reset their password. We apologize for the inconvenience and will be back with an update shortly.
Components affected
Customer.io Management InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/22/2025 01:28PM
Thank you for your patience. We've successfully resolved this issue; you can now reset your password again without error: https://fly.customer.io/reset_password
IDENTIFIED
10 months ago - at 07/22/2025 01:18PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 07/22/2025 01:12PM
Our team is looking into reports of customers getting an error when trying to join an account or reset their password. We apologize for the inconvenience and will be back with an update shortly.
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