Outage in Customer.io
Integration Destinations UI Disruption
Resolved MajorIncident Report
Summary AI Generated
Customer.io experienced a major disruption affecting the Integrations with destinations UI for both EU and US regions, preventing users from accessing the management interface for integration configurations. Data import and export functionality remained operational throughout the incident, with only the user interface being impacted. The issue was resolved within 6 minutes after a fix was deployed, fully restoring system functionality.
Our team is aware of an issue affecting Integrations with destinations in EU/US. We are looking into this and gathering more details. Data import and export is still working, only the UI is effected.
Components affected
Customer.io Management InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/13/2026 06:31PM
A fix has been deployed and the system's functionality is fully restored.
INVESTIGATING
2 days ago - at 04/13/2026 06:26PM
Our team is aware of an issue affecting Integrations with destinations in EU/US. We are looking into this and gathering more details. Data import and export is still working, only the UI is effected.
Latest Customer.io outages
EU Region API Processing Delays - 8 days ago
Domain Verification Currently Unavailable - about 1 month ago
Some customers in our US region may experience errors and delays - about 2 months ago
Some customers in our EU region may experience errors and delays - about 2 months ago
Reverse ETL syncs may experience delays in US - 2 months ago
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Integrations with
