Outage in Customer.io
Customers in the EU region may experience delays in message sending
Resolved MinorIncident Report
Summary AI Generated
Customer.io experienced delays in message sending for customers in the EU region, affecting the Message Sending component. A fix was implemented and the incident was resolved after 43 minutes of monitoring.
We are currently investigating this issue.
Components affected
Customer.io Message SendingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/25/2026 04:10PM
This incident has been resolved.
MONITORING
26 days ago - at 05/25/2026 03:58PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
26 days ago - at 05/25/2026 03:27PM
We are currently investigating this issue.
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