Customer.io experienced a 29-minute incident in their EU region where some workspaces failed to load properly, causing delays in data processing and deliveries. The issue affected the Data Collection, Data Processing, and Management Interface components. Engineers identified and resolved the problem, restoring normal UI functionality and service operations.
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This incident has been resolved.
The UI is available as expected, and we are monitoring before marking this as fully resolved. Thank you again for your patience!
Our engineers are looking into an issue where some workspaces aren't loading as expected. Processing and deliveries may be delayed. We're working to get this resolved and will post an update soon. Thank you for your patience!
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