Customer.io status updated
Customer.io Data Collection is working normally
This chart shows the number of user-reported issues for Customer.io Data Collection service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Customer.io Data Collection is down.
See where users report Customer.io Data Collection is down. The map shows recent Customer.io Data Collection outages from around the world.
Data Collection Outage MapTrusted by 1,000+ teams
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In the last 90 days, Customer.io had 2 incidents with a median duration of 20 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Customer.io Data Collection outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Our engineers are looking into an issue where some workspaces aren't loading as expected. Process...
|
May 06, 2026 at 04:00 PM UTC
|
29 minutes |
|
We are currently investigating this issue.
|
Apr 17, 2026 at 08:07 PM UTC
|
11 minutes |
|
We are currently investigating data ingestion degradation.
|
Jul 18, 2025 at 03:50 AM UTC
|
about 1 hour |
|
We have identified an issue with our track API endpoints in EU and USA east regions. There was a ...
|
Dec 22, 2022 at 12:04 PM UTC
|
about 2 hours |
Trusted by 1,000+ teams
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Teams that track Customer.io status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Customer.io Data Collection isn't down. You can check Customer.io Data Collection status and incident details on the top of the page. IsDown continuously monitors Customer.io Data Collection official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Customer.io Data Collection is currently operational. You can check Customer.io Data Collection status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Data Collection being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Data Collection official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Data Collection last outage was on May 06, 2026 with the title "Some customers in our EU region may experience errors and delays"
IsDown has tracked 4 Customer.io Data Collection incidents since April 2020. When Customer.io Data Collection goes down, incidents typically resolve within 20 minutes.
Check the Customer.io Data Collection status at the top of this page. IsDown combines official status page data with user reports to show whether Customer.io Data Collection is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Customer.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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