Is Customer.io Data Collection Down? Check current status

Check if Customer.io Data Collection is down, official outages, user-reported issues, and outages map.

Current Customer.io Data Collection status

Customer.io Data Collection is working normally

Updated from Customer.io official status page

Customer.io Data Collection not working for you?

Customer.io Data Collection service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Customer.io Outage Map

View Customer.io Reports Map

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Customer.io Data Collection recent outages and downtime history

IsDown has tracked 2 incidents for Customer.io Data Collection since started monitoring Customer.io status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Customer.io Data Collection outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Jul 17, 2025
11:50 PM EDT
Minor
Data Ingestion Degradation
We are currently investigating data ingestion degradation.
about 1 hour
Dec 22, 2022
07:04 AM EST
Minor
Track API partial outage
We have identified an issue with our track API endpoints in EU and USA east regions. There was a ...
about 2 hours
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Be the first to know when Customer.io Data Collection goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Customer.io Data Collection status

See what users are saying about Customer.io Data Collection issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Data Collection in Customer.io captures and organizes user activities and attributes from various sources for targeted marketing campaigns.

Monitoring Customer.io since April 2020

Data Collection is part of Customer.io. Check the Customer.io's status.

Need help? Try here:
Support at website.
Check their status page.

1 incident in 2025

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Frequently Asked Questions

Is Customer.io Data Collection down today?

Customer.io Data Collection isn't down. You can check Customer.io Data Collection status and incident details on the top of the page. IsDown continuously monitors Customer.io Data Collection official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Customer.io Data Collection status?

Customer.io Data Collection is currently operational. You can check Customer.io Data Collection status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Customer.io Data Collection outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Customer.io Data Collection down today or just slow?

Currently there's no report of Customer.io Data Collection being slow. Check on the top of the page if there are any reported problems by other users.

How are Customer.io Data Collection outages detected?

IsDown monitors the Customer.io Data Collection official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Customer.io Data Collection having an outage right now?

Customer.io Data Collection last outage was on July 17, 2025 with the title "Data Ingestion Degradation"

How IsDown compares to DownDetector when monitoring Customer.io?

IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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