Outage in Customer.io
Data Ingestion Degradation
Resolved MinorIncident Report
We are currently investigating data ingestion degradation.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/18/2025 05:14AM
Backlog of data has been successfully processed. Services are operational.
MONITORING
10 months ago - at 07/18/2025 04:33AM
Issue has been identified and remediated. We will continue to monitor to ensure processing has recovered.
INVESTIGATING
10 months ago - at 07/18/2025 04:16AM
We have identified that data collection is fine. Data processing is still experiencing degradation. Investigation is continuing.
INVESTIGATING
10 months ago - at 07/18/2025 03:50AM
We are currently investigating data ingestion degradation.
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