Outage in Customer.io

Customers may be impacted by data delays

Resolved Minor
December 08, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We identified a recent change that might cause data delays. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/08/2025 08:19PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/08/2025 06:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 12/08/2025 06:24PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 12/08/2025 06:12PM

We identified a recent change that might cause data delays. We are investigating.

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