Outage in Customer.io
Some customers in our EU region may experience errors and delays
Resolved MinorIncident Report
Our engineers are looking into an issue that may be causing some customers in the EU to experience errors in the UI, as well as delays with processing and message delivery. We greatly appreciate your patience while we work to resolve this.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 02/19/2026 02:44PM
Our engineers have resolved this issue. Thank you very much for your patience!
MONITORING
about 3 hours ago - at 02/19/2026 02:38PM
We have a resolution in place now and are continuing to monitor.
IDENTIFIED
about 3 hours ago - at 02/19/2026 02:35PM
Our engineers are looking into an issue that may be causing some customers in the EU to experience errors in the UI, as well as delays with processing and message delivery. We greatly appreciate your patience while we work to resolve this.
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