Outage in Customer.io
Forms submissions experiencing intermittent delays
Resolved MinorIncident Report
We are investigating reports of some Form submissions being delayed in the US and EU Data centers. Forms continue to function as expected.
Components affected
Customer.io Data ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/21/2025 01:09PM
The issue has now been resolved.
MONITORING
5 months ago - at 11/21/2025 12:55PM
The issue has been identified and our team is currently monitoring the service.
INVESTIGATING
5 months ago - at 11/21/2025 12:37PM
We are continuing to investigate the issue.
INVESTIGATING
5 months ago - at 11/21/2025 11:46AM
We are investigating reports of some Form submissions being delayed in the US and EU Data centers. Forms continue to function as expected.
Latest Customer.io outages
Delay in Salesforce & Hubspot data-in integrations - 9 days ago
Integration Destinations UI Disruption - 16 days ago
EU Region API Processing Delays - 22 days ago
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