Outage in Customer.io
Issue with downloading exports from our App API
Resolved MinorIncident Report
Our team is aware of and has identified an issue that is causing our App API to return a 500 error when attempting to download custom exports. We're working on getting a resolution in place, and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 01/21/2026 08:55PM
This incident has been resolved.
IDENTIFIED
6 days ago - at 01/21/2026 08:45PM
Our team is aware of and has identified an issue that is causing our App API to return a 500 error when attempting to download custom exports. We're working on getting a resolution in place, and appreciate your patience.
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