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Outage in Customer.io

Reverse ETL syncs may experience delays in US

Resolved Minor
February 13, 2026 - Started 2 months ago - Lasted 22 minutes
Official incident page

Incident Report

A subset of customers in US may experience delays on completing reverse ETL syncs.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/13/2026 11:02PM

This incident has been resolved.

MONITORING 2 months ago - at 02/13/2026 10:51PM

A fix has been implemented and we are monitoring.

IDENTIFIED 2 months ago - at 02/13/2026 10:42PM

A subset of customers in US may experience delays on completing reverse ETL syncs.

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