Outage in Customer.io

Some customers are experiencing issues with saving their content

Resolved Minor

December 12, 2025 - Started about 2 months ago - Lasted 21 minutes
Official incident page

Incident Report

Our engineers are looking into this issue now. We sincerely apologize for the inconvenience.

Components affected

Customer.io Management Interface

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/12/2025 05:25PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 12/12/2025 05:20PM

The issue has been identified and we're working towards a resolution now. Thank you for your patience!

INVESTIGATING about 2 months ago - at 12/12/2025 05:07PM

Our engineers are looking into this issue now. We sincerely apologize for the inconvenience.

Latest Customer.io outages

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Customers may be impacted by data delays - about 2 months ago

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