Customer.io experienced API processing delays in their EU region that affected data processing for some customers over 4.1 hours. The engineering team identified the root cause and deployed a fix, resolving the processing delays.
Our engineers have identified the issue and have deployed a resolution. Processing delays are clearing up. Thank you very much for your patience!
We are continuing to investigate this and will be back again as soon as we have an update. Thank you for your continued patience!
Some customers in our EU region may be experiencing delays with processing data sent in through our API. Our team is investigating the cause and will provide an update soon. Thank you for your patience!
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