Is Customer.io Knowledge Base Down?

Live Customer.io Knowledge Base status. See if Customer.io Knowledge Base is down, view recent outages, and get real-time alerts when problems start.

What is Customer.io Knowledge Base current status?

Customer.io Knowledge Base is operational

IsDown pulls data from Customer.io's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Customer.io Knowledge Base not working for you?

Customer.io Knowledge Base issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Customer.io Knowledge Base outage history

IsDown has tracked 1 incident for Customer.io Knowledge Base since started monitoring Customer.io status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Mar 09 2022

    about 3 years ago · lasted 20 days

    Our upstream provider for documentation hosting is experiencing a partial outage that is impacting our documentation. No other services are impacted. Upstream status here: https://www.netlifystatus.com/incidents/f0frsy75h7n2

  • Apr 2020 ...
    IsDown started monitoring Customer.io status

    We've tracked and collected 1 incident for Customer.io Knowledge Base since started monitoring Customer.io status

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Frequently Asked Questions

Is Customer.io Knowledge Base down today?

Customer.io Knowledge Base isn't down. You can check Customer.io Knowledge Base status and incident details on the top of the page. IsDown continuously monitors Customer.io Knowledge Base official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Customer.io Knowledge Base status?

Customer.io Knowledge Base is currently operational. You can check Customer.io Knowledge Base status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Customer.io Knowledge Base outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Customer.io Knowledge Base slow today?

Currently there's no report of Customer.io Knowledge Base being slow. Check on the top of the page if there are any reported problems by other users.

How are Customer.io Knowledge Base outages detected?

IsDown monitors the Customer.io Knowledge Base official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Customer.io Knowledge Base outage?

Customer.io Knowledge Base last outage was on March 09, 2022 with the title "Partial outage of documentation pages"

Customer.io not working for you? How do I know if Customer.io is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Customer.io status changes?

IsDown offers an easy way to monitor Customer.io with maximum flexibility

Major Outages Notifications

IsDown monitors Knowledge Base for major outages. A major outage is when Knowledge Base experiences a critical issue that severely affects one or more services/regions. When Customer.io marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Customer.io status page for minor outages. A minor outage is when Knowledge Base experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Customer.io status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Customer.io publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Customer.io and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Customer.io and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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