Customer.io status updated
Customer.io Knowledge Base is working normally
This chart shows the number of user-reported issues for Customer.io Knowledge Base service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Customer.io Knowledge Base is down. The map shows recent Customer.io Knowledge Base outages from around the world.
Knowledge Base Outage MapCheck Customer.io Knowledge Base status history below. IsDown detects when Customer.io Knowledge Base is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
One of our upstream hosting providers is experiencing issues, which may cause intermittent proble...
|
Oct 20, 2025 at 04:03 PM UTC
|
about 20 hours |
|
Our upstream provider for documentation hosting is experiencing a partial outage that is impactin...
|
Mar 09, 2022 at 02:08 PM UTC
|
20 days |
Customer.io Knowledge Base isn't down. You can check Customer.io Knowledge Base status and incident details on the top of the page. IsDown continuously monitors Customer.io Knowledge Base official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Customer.io Knowledge Base is currently operational. You can check Customer.io Knowledge Base status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Customer.io Knowledge Base being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Customer.io Knowledge Base official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Customer.io Knowledge Base last outage was on October 20, 2025 with the title "Customer.io Documentation website (https://docs.customer.io) may not be loading for some customers"
IsDown and DownDetector help users determine if Customer.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Customer.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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