Outage in Customer.io
Customer.io Documentation website (https://docs.customer.io) may not be loading for some customers
Resolved MinorIncident Report
One of our upstream hosting providers is experiencing issues, which may cause intermittent problems for some customers trying to reach our documentation website: https://docs.customer.io.
We apologize for the issue and will be monitoring this for when we can confirm the issue is fully resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/21/2025 11:37AM
This incident has been resolved.
MONITORING
8 days ago - at 10/20/2025 04:03PM
One of our upstream hosting providers is experiencing issues, which may cause intermittent problems for some customers trying to reach our documentation website: https://docs.customer.io.
We apologize for the issue and will be monitoring this for when we can confirm the issue is fully resolved.
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