Outage in Customer.io
Some customers are experiencing delays with message sending
Resolved MinorIncident Report
Our engineers are currently investigating an issue where message sending is delayed. We thank you for your patience and will be back with another update as soon as possible.
Components affected
Customer.io Message SendingNeed to monitor Customer.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 01/28/2026 07:26PM
This issue is now resolved. We greatly appreciate your patience while we investigated.
MONITORING
about 13 hours ago - at 01/28/2026 07:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 14 hours ago - at 01/28/2026 06:56PM
Our engineers are currently investigating an issue where message sending is delayed. We thank you for your patience and will be back with another update as soon as possible.
Latest Customer.io outages
Issue with downloading exports from our App API - 8 days ago
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Intermittent issues loading the in-app message editor. - about 2 months ago
Customers may be impacted by data delays - about 2 months ago
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