Outage in Chargebee

Chargebee App Service Degradation

Resolved Major
October 03, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is currently investigating an issue affecting the Chargebee application. Some customers may experience increased error rates or difficulty loading the Chargebee UI. We are working to resolve this issue promptly.
Components affected
Chargebee Merchant Console

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/03/2024 09:57AM

This incident has been resolved.

MONITORING over 1 year ago - at 10/03/2024 09:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/03/2024 09:09AM

Our team is currently investigating an issue affecting the Chargebee application. Some customers may experience increased error rates or difficulty loading the Chargebee UI. We are working to resolve this issue promptly.

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