Outage in Check Point Services

Infinity Portal Data Services (DataTube) production issue - ingestion stopped in EU cluster

Resolved Major
January 24, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Since 7am IL time, no data is ingested to datatube EU cluster. Highest severity ticket opened for Microsoft and they are investigating. we will update when issue is resolved and on known consequences.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/24/2023 11:48AM

The issue was solved by Microsoft, there was no data loss.
All requests in the backlog are being processed now.
Pending for RCA from Microsoft.

INVESTIGATING almost 2 years ago - at 01/24/2023 11:00AM

Since 7am IL time, no data is ingested to datatube EU cluster.
Highest severity ticket opened for Microsoft and they are investigating.
we will update when issue is resolved and on known consequences.

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