Outage in Chili Piper

Multiple Language Settings in browser cause a "Something Went Wrong Page"

Resolved Major
March 11, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where Chili Piper Concierge or Scheduling links display a "Something Went Wrong" error page for users with multiple languages set in their Google Chrome settings. Our team is treating this with the utmost urgency, and we are working diligently to identify and resolve the cause. We will provide updates as soon as we have more information.
Components affected
Chili Piper Booking Links
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/11/2025 09:51AM

Issue is now resolved and users will no longer see the "Something Went Wrong" Page if they have multiple languages in their browser.

Thank you for your continued patience and understanding.

INVESTIGATING 4 days ago - at 03/11/2025 09:01AM

We are currently investigating an issue where Chili Piper Concierge or Scheduling links display a "Something Went Wrong" error page for users with multiple languages set in their Google Chrome settings. Our team is treating this with the utmost urgency, and we are working diligently to identify and resolve the cause. We will provide updates as soon as we have more information.

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