Outage in Classy

Delay in Records Loading in Classy Manager

Resolved Minor
September 26, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are actively investigating reports of delays of new records appearing in Classy Manager. This data is not lost, and this is not impacting transaction processing, or the donor experience. Our team is investigating and will provide updates when available.
Components affected
Classy Manager
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/26/2024 11:46PM

We have resolved the issue, and Classy Manager is fully operational.

MONITORING 7 months ago - at 09/26/2024 09:54PM

All delayed records have been backfilled and should be appearing as normal in Classy Manager. Records should no longer be delayed moving forward, and we will continue to monitor our systems.

INVESTIGATING 7 months ago - at 09/26/2024 09:35PM

We are actively investigating reports of delays of new records appearing in Classy Manager. This data is not lost, and this is not impacting transaction processing, or the donor experience. Our team is investigating and will provide updates when available.

Latest Classy outages

Pages inaccessible - 2 months ago

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