Increased Error Rate

We're investigating reports of increased error rates in our web and desktop applications. We’ll have frequent updates until we have a monitoring status.

We’re still investigating reports of increased error rates in our web and desktop applications and are working towards a solution. Automations have been paused in the impacted region and will be resumed as soon as possible.

We’ve mitigated the immediate impact of increased error rates across the platform, impacting ~20% of users in a single region. Automations are resumed, and the queue is recovering. We'll continue monitoring for any changes while we work towards a complete solution.

Our reporting shows a return of increased error rates in a singular region, and we’re continuing to investigate the cause. Automations have been resumed and are operating as expected across all regions. We’ll be back with further updates as soon as we have them.

Our reporting shows a continued reduction in error rates in the impacted region and movement toward a stable state. We will continue monitoring and ensure mitigation efforts are entirely successful before updating our status to resolved.