Outage in CloudTalk

CloudTalk application can't connect to CloudTalk

Resolved Minor
March 14, 2025 - Started about 13 hours ago - Lasted 28 minutes

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Outage Details

We are investigating an issue with the CloudTalk phone application. Some customers cannot change their status to online and make or receive calls. We are actively working on resolving the issue.
Latest Updates ( sorted recent to last )
MONITORING about 13 hours ago - at 03/14/2025 09:10AM

We have resolved the problem and are currently monitoring the situation. Below is the updated impact statement:

• Some customers were unable to connect to CloudTalk using the CloudTalk phone application. This issue prevented users from changing their status and making or receiving calls.

• Some inbound calls failed to connect to users who were logged into CloudTalk.

INVESTIGATING about 14 hours ago - at 03/14/2025 08:20AM

We are investigating an issue with the CloudTalk phone application. Some customers cannot change their status to online and make or receive calls.

We are actively working on resolving the issue.

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