Outage in CM.com

Delays in SMS message Delivery

Resolved Major
May 24, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating issues with our Business messaging API. Customers can experience issues with connecting towards our platform and delays in message delivery.
Components affected
CM.com SMS CM.com SMS Gateway (gw.cmtelecom.com)
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/24/2023 12:55PM

This incident has been resolved.

MONITORING over 2 years ago - at 05/24/2023 10:18AM

All traffic is restored to normal, we are closely monitoring the connections.

IDENTIFIED over 2 years ago - at 05/24/2023 10:11AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 05/24/2023 10:11AM

Traffic towards most of the operators is restored and continue to work on the remaining connections.

IDENTIFIED over 2 years ago - at 05/24/2023 09:51AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 05/24/2023 09:51AM

We lost our connections towards specific operators, customers might experience delays in message delivery. Our engineers are working to restore connection.

INVESTIGATING over 2 years ago - at 05/24/2023 09:43AM

We are currently investigating issues with our Business messaging API. Customers can experience issues with connecting towards our platform and delays in message delivery.

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