Outage in CM.com

Ticketing - service interruption

Resolved Major
October 13, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Need to monitor CM.com outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CM.com, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing a service outage on our ticketing platform. This is affecting Seated Ticketing and General Admission. Our team is investigating the issue.
Components affected
CM.com General Admission Ticketshop API CM.com Seated Ticketing Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/13/2025 07:31PM

The issue has been resolved, and current monitoring confirms that all systems are healthy and functioning as expected. We will continue to investigate the root cause and maintain close monitoring to ensure continued stability.

MONITORING 1 day ago - at 10/13/2025 06:45PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 10/13/2025 06:42PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 10/13/2025 06:18PM

We have scaled up this incident and continue to investigate.

INVESTIGATING 1 day ago - at 10/13/2025 04:55PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 10/13/2025 04:43PM

We are experiencing a service outage on our ticketing platform. This is affecting Seated Ticketing and General Admission.
Our team is investigating the issue.

Latest CM.com outages

MSC - Slow Scripted Chatbot - 6 days ago
MSC - Agent Inbox CDP Intergration down - 7 days ago
MSC Agent Inbox - Degraded Performance - 8 days ago
CAIC Production Gateway - Experiencing issues - 13 days ago
Email Campaigns - Delays in processing webhook messages - 16 days ago

The Status Page Aggregator Built for IT Managers

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook